Respecting your privacy.
This notice explains how we intend to handle personal information received through website enquiries.
1. Who we are
ADDAWE CARE LIMITED (company number 17112857), 6 Amen Corner, London SW17 9JE, is responsible for personal information collected when you contact us. For privacy enquiries, email [email protected].
2. What information we receive
If you email or telephone us, we may receive your name, contact details, the subject of your enquiry and any information you choose to share. The website enquiry form itself does not send data to a website server: it prepares an email using your device’s email application.
Please do not send health information, identity documents or other sensitive details via the enquiry form.
3. Why we use it
We use enquiry information to respond to your questions, manage correspondence, consider future employment enquiries and maintain appropriate business records. The usual lawful basis is our legitimate interests in responding to enquiries; in some circumstances another basis, such as taking steps at your request before entering into a contract, may apply.
4. Cookies and website technical data
This website does not install analytics or advertising cookies. A future hosting provider may process standard server logs, such as IP addresses and access times, to operate and secure the website. Hosting arrangements must be confirmed before launch.
5. Sharing and security
Enquiry emails may be processed by our email and hosting service providers as necessary to operate the business. We do not sell personal information. We aim to restrict access to authorised personnel and use appropriate security measures, subject to validation of the chosen hosting and email services.
6. How long we keep information
We will retain enquiry records only for as long as necessary for the purpose collected and any applicable legal or regulatory obligations. Specific retention periods should be documented in the company’s retention schedule before the website is published.
7. Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to processing of your personal information. You can contact us using the email above. You may also raise a concern with the Information Commissioner’s Office (ICO).
8. Updates
We will update this notice when our website, data handling arrangements or service status changes.
Website owner action: Before publishing, approve this notice, confirm the actual hosting/email providers, record retention periods and put a complete data-protection governance process in place. This draft is not a substitute for that work.